LYRASIS is a fast-growing organization moving from a well-known, highly regarded national brand to a global one and the Outreach team is critical to our growth and reputation in brand and innovative service potential. LYRASIS is seeking an Outreach Representative to build effective relationships with state libraries, archives, museums, and consortia to facilitate cooperation and collaboration; and promoting LYRASIS products and services. The overarching goals of the position is to: utilize your natural enthusiasm, conviction and passions to create institutional change through a variety of LYRASIS services. This position creates impacts for the institutions and communities we serve, while directly contributing to the sustainability and growth of the most exciting non-profit organization in the LAMs ecosystem.

This could be your next career if you are one of the following:


  • A person who has a successful sales career particularly library archives or museums markets - and are looking to transition your skills into having a larger institutional conversation
  • An individual who has worked in a library, archive or museum, but want to expand your service expertise to help other libraries, archives and museums impact their community.
  • You are an experienced non-profit professional working with community planning & outreach, fundraising and public speaking.

LYRASIS seeks to find that unique individual who is interested in a rewarding career with a non-profit technology focused organization, as an Outreach Representative. This role requires a mission-driven, service-oriented individual to cultivate, develop, and maintain many strong relationships with both leaders and practitioners of object-holding institutions.

This is a position that is home-office based and can be based regionally throughout the United States, within a geographic designation. The role requires comfort working with C-level leaders (CEOs, Deans, University Librarians), as well as developing a working vocabulary and knowledge base around practitioner service areas that LYRASIS services (Collections Management, Collections Development & Scholarly Communication, Special Collections, Archives and more). Working as a problem solver, the Outreach Representative develops relationships, interviews & engages, and ultimately positions LYRASIS services that solve local, regional and even geographical issues.


Duties/Job Responsibilities: 


  • Actively engage with members, future members and other communities as a primary day-to-day function and become an ally to institutions in the geographic region.
  • This role includes frequent regional travel to meet with various staff in libraries, archives and museums. There is occasional national travel for conference and other events.
  • Be or become fluent in understanding the value proposition of open source technologies, in order to drive participation in one or several of our technology solutions.
  • Develops and executes effective territory planning that includes strategies, tactics to achieve both assigned Territory and Organizational goals.
  • Proactively prospect and interview library, archives and museum staff about current and future needs and be able to provide LYRASIS solutions based on needs assessment.
  • Responsible for meeting performance goals, which include sustainability and growth goals as well as other metrics.
  • Be intellectually curious about advances in cultural heritage, scholarly communication and open science needs. Read, participate, become a player in both the practical and innovative conversations taking place daily in this exciting and emerging knowledge management and cultural heritage intersections.

Required Knowledge, Skills and Abilities: 


  • Bachelor's degree
  • Understanding of the role of State Libraries, Archives, Museums, and Consortia in library services and operations
  • Proficiency in territory or product management
  • Excellent listening, interpersonal, written and oral communication skills
  • Strong public speaking and presentation skills
  • Must be able to collect, analyze and evaluate information in a variety of ways
  • Solid understanding of MS Office applications, CRM System familiarity and general computer technology (SharePoint, etc)
  • CRM (Customer Relationship Management) experience
  • Must develop broad knowledge of trends and developments in the field and a thorough understanding of LYRASIS's products, services and membership structure
  • Must be highly effective in developing and maintaining successful member relationships
  • Must possess self-directed initiative and excel in the areas of time management, organization, prioritization and multi-tasking
  • Self-starter who acts as primary relationship-builder for key accounts
  • Requires the ability to effectively explain complex concepts, products and services
  • Ability to understand members' needs and present the most cost-effective solutions for libraries
  • Must possess strong leadership experience
  • Must be mission driven
  • Proven track record of meeting or exceeding operational and/or sales goals



  • Proven ability to build, maintain and grow relationship with organizations, libraries in particular
  • Relevant experience in or with membership organizations or non-profits is highly desirable
  • MLS or MLIS desired


The position is part of a geographically and institutionally distributed team, and, as such, applications from candidates interested in telecommuting are welcome.


To Apply: All applications MUST be submitted with a cover letter for consideration


AboutUs:                                                                                                                            LYRASIS is a 501 c 3 non-profit membership organization whose mission is to support enduring access to the world's shared academic, scientific and cultural heritage through leadership in open technologies, content services, digital solutions and collaboration with archives, libraries, museums and knowledge communities worldwide. LYRASIS organizational and staff values are: communication, respect, collaboration, impact, and service.

LYRASIS was created by its members to help them tackle wide-reaching challenges with a collective strength, including: the development and selection of new technology solutions; fostering community-wide projects that help deliver better outcomes and services; content creation, acquisition and management; support for new content models and strategies; and large-scale knowledge management programs unique to collections-holding institutions.

With an organizational history dating back to 1936, LYRASIS is home to more than 1,000 member academic and public libraries, museums, archives and other collections-holding organizations located in 28 countries. With a global staff of over 60 experts and professionals, LYRASIS is organized into three primary units of focus community supported/open source software, technology hosting services and content creation and acquisition. In addition to these business units, we also offer specific programs such as consulting, training, fiscal services and more.


Supporting these three units are dedicated teams including member outreach and member services (sales and customer service), marketing and communications, fiscal operations, grant writing and licensing. These are unique functional areas and benefits afforded the member. 

Ultimately, LYRASIS helps its members amplify their impact and influence, participate in global programs, create and deliver better programs and services to their communities, while still maintaining their unique collections, cultures and identities.


At LYRASIS, one of our core values is to provide an inclusive environment to all who are employed here. Therefore, the company is intentional in providing fair and equitable employment opportunities to all applicants, without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


  • Apply Now

    with our quick 3 minute Application!

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
fb twitter linkedin sign in my lyrasis logo home leadership content services tech membership about