LYRASIS
  • Atlanta, GA, USA
  • Full Time

Do you have experience with open-source technologies and like to help users resolve their technical problems?

 

Do you have experience with library technology and are excited to help libraries further their mission?

 

Are you looking for a remote position?

 

LYRASIS is seeking a DevOps Engineer who will be responsible for bringing up new client sites, improving existing DevOps infrastructure and providing technical support to hosting clients for our open source cloud-based services, in particular Library Simplified.

 

Library Simplified is an open-source e-book content aggregator developed for public library use by the New York Public Library. It aggregates content from a library's e-book vendors, integrates with the library's ILS for patron access, and provides access to open eBook content. It provides all this content to library patrons for checkout and download via a mobile app (iOS and Android) called SimplyE.

 

NOTE: This is a grant-funded position for 24 months only.

 

Duties / Job Responsibilities                                                                                                                       

For the Library Simplified Service:

  • Specific focus on building and automating the QA/testing infrastructure for the full suite of Library Simplified technologies
  • Developing and maintaining DevOps infrastructure tools
  • Deploying appropriate hardware to support new clients' instances of the software
  • Monitoring and adjusting hardware/software to insure proper performance
  • Responding to and troubleshooting tickets from clients and their patrons
  • Applying software upgrades to client instances as/when they become available
  • Being active in the Library Simplified developer community
  • Writing technical documentation and provide training as needed

 Required Knowledge, Skills and Abilities

  • Understanding of the open-source software development process and life cycle
  • Ability to troubleshoot application, database, network, and operating system-related issues
  • Understanding of incident, problem, change, and release management practices
  • Proven ability to interact with other developers and business teams
  • Effective oral and written communication skills, including experience producing technical documentation
  • Must possess self-directed initiative and excel in the areas of time management, organization, and prioritization
  • Strong customer service orientation and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to effectively manage multiple priorities
  • Ability to work independently and as a member of a team

 

Technical Experience and Training 

Required

  • Bachelor's degree (or equivalent experience) in a related field
  • Familiarity with test driven development and software testing
  • 2 years of software development and/or devops experience
  • Experience in open-source software development and cloud-deployment practices
  • Experience with Linux, Python, Postgres
  • Experience with AWS, Terraform, Ansible, Docker
  • Familiarity with mobile development and web front-end technologies
  • Ability to learn new programming languages and deployment environments
  • Issue and Ticket tracking systems (ZenDesk, BaseCamp, Github Issues, Jira)

 

Preferred

  • Experience writing unit and integration tests, especially tests for web / mobile UIs with Selenium / Appium
  • Familiarity with Library Simplified or other archival/collection management/ebook systems
  • Experience with mobile (objective-c, Kotlin) and/or web front-end development (javascript, HTML5)
  • Experience working in a Library or Archive
  • Experience working in a remote position

 

About Us

LYRASIS is a 501 c 3 non-profit membership organization whose mission is to support enduring access to the world's shared academic, scientific and cultural heritage through leadership in open technologies, content services, digital solutions and collaboration with archives, libraries, museums and knowledge communities worldwide. LYRASIS organizational and staff values are: communication, respect, collaboration, impact, and service.

LYRASIS was created by its members to help them tackle wide-reaching challenges with a collective strength, including: the development and selection of new technology solutions; fostering community-wide projects that help deliver better outcomes and services; content creation, acquisition and management; support for new content models and strategies; and large-scale knowledge management programs unique to collections-holding institutions.

With an organizational history dating back to 1936, LYRASIS is home to more than 1,000 member academic and public libraries, museums, archives and other collections-holding organizations located in 28 countries. With a global staff of over 60 experts and professionals, LYRASIS is organized into three primary units of focus community supported/open source software, technology hosting services and content creation and acquisition. In addition to these business units, we also offer specific programs such as consulting, training, fiscal services and more.

 Supporting these three units are dedicated teams including member outreach and member services (sales and customer service), marketing and communications, fiscal operations, grant writing and licensing. These are unique functional areas and benefits afforded the member. 

Ultimately, LYRASIS helps its members amplify their impact and influence, participate in global programs, create and deliver better programs and services to their communities, while still maintaining their unique collections, cultures and identities.

At LYRASIS, one of our core values is to provide an inclusive environment to all who are employed here. Therefore, the company is intentional in providing fair and equitable employment opportunities to all applicants, without regard to race, color, religion, sex, national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

LYRASIS
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